How do I pay for an order?
Standard appliances are paid for securely at checkout. Commercial and industrial equipment is typically paid for once a quote is confirmed, using the payment method agreed with our team.
What’s the difference between “Add to Cart” and “Request a Quote”?
Lower-value products can be bought directly online. Higher-value commercial and industrial equipment shows a Request a Quote option so we can confirm specification, quantity and delivery before you pay.
Delivery
Do you deliver nationwide?
Yes, we deliver across South Africa. Timeframes vary by area and product – see our Delivery Information page for details.
Can you install the equipment I buy?
Installation is available for some products and shown clearly on the product page or in your quote – we never assume installation is included.
Warranty & Returns
What warranty do products come with?
Warranty terms are set by each manufacturer and listed on the individual product page, so this varies by brand and product.
Can I return a product if I change my mind?
Standard, unused appliances in original packaging generally can be, within a reasonable period. Made-to-order and custom commercial/industrial equipment generally cannot – see our Returns & Refunds page for full detail.
Business Customers
Do you offer trade or bulk pricing?
For bulk orders or business accounts, contact our team directly and we’ll put together pricing based on your requirements.